Proyects

American Foundation for the Blind

• Conducting research about the accessibility of qualitative data analysis software for researchers who are blind or have low vision.
• Evaluating different qualitative data analysis software available in the market to inform future design decisions.

Work Experience

EY, San Jose, Costa Rica

• Completed in 6 months, revamped an inventory management and delivery Android app used by a drink distribution company with 4 different user profiles and multiple task flows to increase retention and efficiency and decrease error configuration.
•  Organized stakeholder workshops to prioritize app features. Interviewed users and conducted user observational research to identify main user pain points. Wrote over 50 user stories to explain new features and provide clarity for the development team.
• Designed an internal dashboard and oversaw compliance against WCAG 2.0 and accessibility guidelines.

Symbiotic, San Jose, Costa Rica

• Spearheaded the first design for a payment terminal app sold as a service to banks in 14 different countries with6000 active users processing 3 million dollars in payments. Rebranded the look and feel of the app according to the branding requirements of each potential client.
• Created a web-based e-commerce order management dashboard for Android tablets and video tutorial for a grocery store to help check, pack and dispatch online orders for delivery.
• Worked with different clients to design B2B projects, including an Android tablet valet parking management system and an iOS mobile credit card referral program application.
• Edited and animated over 30 promotional videos for socialmedia.

University of Costa Rica, San Jose, Costa Rica

• Created social media graphics and handheld programs for over 50 concerts and activities organized by the School of Music.
• Prototyped a website mockup for an international physicsconference with over 50 attendees. In charge of printed materials for theevent.
• Designed 18 wall arts for the Faculty of Pharmacy 120thAnniversary permanent exhibition. Designing a historical timeline detailingthe history of their school.